Privacy Policy
Last updated: April 14, 2026
Morocco Crafted Experience (“we,” “our,” or “us”), operated by Crafted Experience International LLC, is committed to protecting your personal information and handling it with transparency and care.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
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1. Scope
This Privacy Policy applies to:
• Our website
• Inquiry forms and communications
• The planning, coordination, and delivery of travel services
By using our website or submitting information, you agree to this Privacy Policy.
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2. Information We Collect
We may collect the following categories of information:
• Identity Information: full name
• Contact Information: email address, phone number
• Travel Information: travel dates, destinations, preferences, and special requests
• Communication Data: inquiries, emails, and correspondence
• Technical Data: IP address, browser type, and basic usage data
We collect information only when voluntarily provided or through standard website technologies.
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3. How We Use Your Information
We use your information strictly for legitimate business purposes, including:
• Responding to inquiries and communicating with you
• Designing and managing customized travel itineraries
• Coordinating services with trusted third-party providers
• Processing payments through secure external platforms
• Providing support before, during, and after your trip
• Improving our services and overall customer experience
• Complying with legal and administrative obligations
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4. Legal Basis for Processing
We process your information based on:
• Your consent
• The necessity to perform a contract (travel services)
• Legitimate business interests
• Compliance with applicable laws
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5. Sharing of Information
We may share your information only when necessary with:
• Travel service providers (hotels, transport providers, guides, and activity partners)
• Payment processors
• Technology providers supporting our operations
All parties receive only the information required to perform their services.
We do not sell, rent, or trade your personal information.
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6. International Data Transfers
As part of providing travel services, your information may be transferred and processed outside your country, including in Morocco.
By using our services, you acknowledge and consent to such transfers where necessary.
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7. Data Retention
We retain your personal information only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or administrative requirements
• Resolve disputes and enforce agreements
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8. Data Security
We implement reasonable administrative and technical safeguards to protect your information.
However, no system can be guaranteed to be completely secure, and you acknowledge that you provide information at your own risk.
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9. Cookies and Website Usage
Our website may use cookies and similar technologies to:
• Ensure proper functionality
• Analyze website performance
• Improve user experience
You may control or disable cookies through your browser settings.
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10. Your Rights
You may request to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Limit or object to certain processing
Requests can be made using the contact details below. We will respond within a reasonable timeframe.
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11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, security, or privacy practices.
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12. Limitation of Liability
To the fullest extent permitted by law, we are not responsible for:
• Unauthorized access to your information beyond our control
• Data breaches caused by external systems
• The actions or practices of third-party service providers
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13. Updates to This Policy
We reserve the right to update this Privacy Policy at any time.
Changes become effective upon posting on this page.
Your continued use of our services constitutes acceptance of any updates.
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14. Contact
Crafted Experience International LLC
Email: info@moroccocraftedexperience.com
Phone: +1 267 333 9393

